Testimonials / Reviews

"I have had a great relationship with Rich and "It Needs to be Perfect" for 6 years. We started working with him first as Turnkey Vacation Rentals. Turnkey was bought by Vacasa Vacation Rentals and this past year Vacasa was bought by Casago Vacation Rentals. I have been the General Manager for each of the companies in succession; and in each case Rich and INTBP were our number 1 ranked cleaners. To elaborate… Number 1 ranked means INTBP cleaned the most homes for each of these companies (around 90) and achieved the highest guest review scores of all the cleaners we used. Rich and his teams are professional, diligent and were always available for emergencies. With thousands of homes cleaned I can't recall any instance in which they did not meet and exceed our standards. They also were given the vast majority of new homes entering our programs and large homes. Over the years I have enjoyed a nice relationship with Rich and many of those who worked for him and highly recommend It Needs to be Perfect."

"Rich and It Needs to be Perfect worked with our company named Good Life Vacation Rentals for over 3 years. I was the General Manager and oversaw 18 properties. The average size of properties was 2,500 square feet. If I had to guess Rich and his teams easily cleaned over 250 turns over those years. I cannot say enough about It Needs to be Perfect. Each and every job received 5 stars from guests who stayed in our homes. This was the only company we used until we sold the business. During the transition and from what I heard after I left, It Needs to be Perfect continued to perform for the new owners. Rich thank you and your cleaners. You made life easier and I am delighted to write this review for you."

"Rich and It Needs to be Perfect has been cleaning our vacation rental property now for over 4 years. After problems with other cleaners through Vacasa Vacation Rentals, to our good fortune, we were introduced to Rich. Our home is large and they send a team of three fantastic cleaners to do the job. I am a little finicky about cleanliness and that the house is set up perfectly before arrivals. It is always perfect! Thank you, Rich."

"After my former housekeeper retired, I was happy to find It Needs to be Perfect to clean our Vacation Rental home. To date they have cleaned my place over 40 times and we have never received a score of less than 5 stars. They pretty much send the same gal each time but the nice thing about using a bigger company is that they have a secondary cleaner who is familiar with what I like done. When Irma had to go care for her mom in Mexico for a month they did not miss a beat! I'm very pleased!"

"It Needs To Be Perfect has truly eased the process of preparing my Airbnb for guests. As a first time host and out of state owner, I needed a company I could trust to provide high quality cleaning services. This company has exceeded my expectations and has resulted in 5 star reviews. They are true to their company name and you will not be disappointed."

"I have been in the vacation rental business for just over a year and my biggest challenge of all was finding good and consistent housekeeping. I've gone through several different people and companies. They were all lacking. They either did a mediocre job or they weren't available when needed. It Needs to be Perfect has exceeded all my expectations. They are thorough, professional and available. I used to spend an additional hour after previous cleaners were done to get it to my standards. I have not spent one additional minute in my rental since they took over the cleaning duties. It has taken a huge weight off my shoulders and I don't give it a second thought anymore. I wish I had found them sooner. It would have prevented a lot of stress and headaches."

"It was two days away from one of our busiest days of the year. I was down a housekeeper and 11 arrivals. I was frantically searching for a reliable cleaning company that would be able to withhold our Platinum Service Standards. It must have been my lucky day because "It Needs to be Perfect" fell right into my lap. Richard was ahead of the game and reached out to see if he could provide us with a quote. After hours of searching, I was worried about the unknown. However, Richard's first impression allowed me to feel at ease. Prompt, professional and always there to save the day. I can't count how many times I've had to call the night before and ask for help. With no hesitation he would put a team together to get the job done. I highly recommend It Needs to be Perfect."

"We searched high and low for a cleaning company that meets our high standards for cleaning of our vacation rentals. We have been so thrilled working with Richard and his crew. His cleaners are not only outstanding and pay attention to detail, but they are always on time and very professional. We are so grateful to have finally found a crew we trust with our homes and always look forward to checking out their spectacular work."

"When I first reached out to Richard inquiring about his business, he was very attentive about my specific business and what my goals were with my vacation rental. Since the relationship with "It Needs to be Perfect" began, I have been able to communicate directly with Richard as easy as one of my friends. Conversations with Richard have been effortless and yet effective to keep both our businesses in sync and have offered the best experience to my guests. Side-Note: The guests who checked in today raved about the home. Thanks for an amazing job."